General Manager - Denver, CO Elephant Energy Leading climatetech company electrifying millions [...]

Company: Elephantenergy
Location: Denver
Posted on: November 18, 2024

Job Description:

Location: Denver, CO
About Us
For roughly 500,000 years, humans have been burning stuff to heat our homes, burning stuff to light our homes, and burning stuff to power our machines. It's 2024, people. Let's change that.
Right now, homes account for roughly 20% of the world's carbon emissions. Here at Elephant Energy, we know that there is a better way, so we are building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently make the switch to modern, electric technologies and get their homes off of fossil fuels - all at once, or over time.
About The Role
What you would be doing: We are excited to add a pair of General Managers (GMs) to our team! Reporting to our co-founder, DR, and embedded with local teams in either Denver or Boston, these GMs will oversee the successful sales, execution, and delivery of all projects within their respective market.
The GM will ensure that all operational processes are efficient and that projects are delivered on time, in scope, and on budget. This role requires a seasoned operations leader with exceptional project management expertise. Accountable for the profitability of their respective market, the GM will manage teams responsible for sales and delivery, while leveraging corporate support for other functions such as marketing, supply chain, trade partner management, and customer success. Responsibilities include though are not limited to:
Big Things:

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• Financial Management: Own the market's P&L to ensure revenue targets are met and projects are delivered profitably, while identifying growth opportunities and managing risks.
  
• Operational Leadership: Oversee day-to-day operations by managing two core teams:
  
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  • Home Comfort Advisors (HCAs) - responsible for consultation, project design, financing, and contracts.
    
  • Project Managers (PMs) - focused on customer outcomes, installation timelines, budgets, and quality standards.
    
    
    
  • Cross-Functional Collaboration: Work closely with HQ teams (Marketing, Supply Chain, Product, Engineering, and Customer Success) to improve products, enhance customer experiences, and align on strategic goals.
    
  • Stakeholder Engagement: Build and maintain relationships with local businesses, officials, and industry partners to enhance market presence. Represent Elephant at local events and forums, shaping the company's brand and story.
    
  • Data-Driven Decision Making: Use data and KPIs to drive continuous improvement, aligning with corporate goals. Provide regular financial and operational reports to the executive team.
    
  • Team Development: Focus on building, mentoring, and retaining a high-performing team. Gather market insights and manage local regulatory, policy, and compliance matters.
    
    What you won't be doing:
    
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    • This role does not oversee marketing. Nor does it manage supply chain or control OEM selection. These functions are managed by centralized teams, allowing the GM to focus solely on operational execution and service delivery.
      
      Success in this role looks like/can be measured as:
      
      
    • Meeting or exceeding P&L goals, with a focus on profitability and revenue growth.
      
    • Ensuring projects are delivered on time, within budget, and to quality standards.
      
    • Effectively leading and developing a high-performing team.
      
    • Building strong relationships and alliances that contribute to business development and market presence.
      
    • Optimizing operational processes to improve efficiency and customer satisfaction.
      
      The best General Manager for Elephant Energy should live our values, get hands-on, and have the skills to juggle technical details, financials, and team dynamics without missing a beat.
      You're a great fit for this role if you have:
      
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      • Financial Acumen: Strong understanding of budget management and P&L statements to drive cost efficiency and maintain profitability in project execution.
        
      • Operational Efficiency Focus: History of optimizing workflows, reducing costs, and improving productivity to streamline operations.
        
      • Passion for People: Experience leading and developing sales and delivery teams, fostering accountability and high performance.
        
      • Analytical Mindset: Skilled in using data to guide decision-making, with a solutions-oriented approach to operational challenges.
        
      • Customer Focus: Dedicated to creating exceptional customer experiences, maintaining quality and efficiency throughout project delivery.
        
      • Industry-Specific Knowledge and Experience: While experience in residential HVAC, solar, electrical, or similar industries is highly valuable, prior experience in a consumer-focused, offline business is essential.
        
        Total Compensation
        
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        • Annual compensation (base+incentive) will range between $140,000 - $180,000+.
          
        • Stock options, commensurate with experience and in line with internal equity bands.
          
        • Medical, dental insurance covered at 75% for employees.
          
        • 401k with 6% company match.
          
        • 10 company holidays and unlimited Paid Time Off (vacation & wellness/illness).
          
        • Flexible, hybrid work environment.
          
          Location: Commensurate with the leadership role, these positions require in-person work in Denver, CO.
          Interview Process
          Here is the interview process that you can expect for this role, with estimated timelines to help set your expectations. The steps are designed to help you get the information needed to determine if we are the right fit for you.
          
          
        • Exploratory call to address your questions, discuss your motivations, and establish whether this is the role for you.
          
        • Co-founder / Hiring Manager interview with DR.
          
        • Fit and Values interview with Emily, Head of People.
          
        • Exercise interview with Hiring Manager and Hiring Team, anonymized to see approach to problem solving.
          
        • Final Co-Founder interview with Josh.
          
          Please note - we will welcome you to request additional conversations with anyone you would like to meet, but didn't get to during the interview process.
          Join the HERD!
          Our mission is to build a more sustainable planet by electrifying everything, starting with homes.
          We are committed to building an inclusive working environment and doing our part to create a more equitable world. We strongly encourage applicants from underrepresented and/or historically marginalized communities to apply.
          Submit your application .
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